Exchange & Return Policy

  • The product must be unused, and must be in the original packaging.
  • Return only valid in case if you received defected/faulty product, but “Change of Mind” can’t be return and if we do refund on “Change of Mind” then 10% amount will be detected from the shoe price.
  • You can ask for return claim within 07 working days.
  • The procedure of return is very simple, send us back the product via traceable delivery i.e. courier (Pakistan Post, M&P, Leopard, or TCS, etc.) at your own expense to our address.
  • You can also visit our outlet for return/exchange/refund.

 

PRODUCT SIZE REPLACEMENT:

  • All products on our website are in EURO sizes, we have attached “SIZE CHART” with each product’s details page, please check size before placing an order or asking for size replacement.
  • In size replacement 200/- delivery charges will be applied.
  • If you have received a faulty/defected product then NO charges will be applied.
  • The size replacement will be processed in 07 working days.
  • For size replacement, the customer needs to return the product via traceable delivery i.e. courier (Pakistan Post, M&P, Leopard, or TCS, etc.) on his own expense to our address. After receiving the product we will send you back your required size.

 

RETURN / REFUND:

  • Please note that the product must be Unworn and Unused.
  • Return amount will be processed in 10 working days.
  • The procedure of return is very simple, send us back that product to our address via traceable delivery i.e. courier (Pakistan Post, M&P, Leopard, or TCS, etc.) after receiving the product our customer service department will contact you for your Bank Account details or Easy Paisa / Jazz Cash details.
  • Return & Exchange is not valid on Sale/Discounted Products.

 

For more info please contact us:

Call: 0310-1699559

Whatsapp: 0315-2615761, 0310-1699559

 

 

Based on 595 reviews
87%
(518)
10%
(57)
3%
(16)
1%
(3)
0%
(2)
Amazing

Such a wonderful online experience of buying a pair of shoe .

Such a great quality and very according to the displayed images .

Cheers …

Good value for money

Closest to the original you can get. Not for all time wearing. Mostly ornamental and to be worn once in a while. But overall, good value for money.

T
AF 1 All White
Toheed Riaz

Superb, same as picture 👌🏽

Satisfied.

Shoes are as same as they are in the pic. packing was good. Overall satisfied with the purchase

Good Quality comfortable shoes

Love the shoes. Good fit and quality

H
NK Zoom Black White
Hamza Rizvi

I Order this shoes but they send me the wrong one and the quality of the shoes is also too bad

level

level

Pathetic Courier/Delivery Service

The rider came without informing and the house help requested him to come a bit late for the payment but he refused. On a follow up call of courier company I was informed that rider mis-quoted that I had refused to take the order. I clarified and requested that wasn't the case and was assured that the parcel will be delivered in 2 days. Ever since I've been following up with your company Ohpair like a responsible customer but the shoes have not been delivered. Only because of this I could not order from anywhere else too timely. Totally disappointed!

Sketchers Duluxe

Excellent quality

Feel good

I like it 👌 so comfortable I received sketcher all black 100 % satisfied

Excellent Shoes

The quality of the shoes delivered was utterly wonderful and same as shown in pictures

Thanksyou

It's good. The return policy is the best, in particular. Keep the quality maintained, and I will order more.

Ratings 2.5 outof 5

Quality was very poor. I used to wear orignals only but to cut price im switching to lower price but quality was below average.

Khalid Mirza

Really impressed with the quality at this price.
👍

Your shows are good but the balance of shows is not right. When I take the steps, the balance of shows is not right.

Nice Shoes

Received product as per catalogue. Found it good quality & comfortable to wear. Delivery was also on time. Thank you Ohpair.pk

It’s amazing. Quality and shoes stuff is beautiful and it feels like original.

M
Ad PureBoost 22 Wood Steel
Muhammad Qasim Ashraf
Same like picture quality is awesome

Awesome quality trusted site no fake products personally recommend

Sketcher Go Walk Blue/White

It's my first purchase with OHPair. It's superb. And I should say it's the best price value for money. If within your budget and, importantly, size and taste for slip-ons, do not miss this.

great shoes

best quality and comfort

Best shoes

I have recently bought shoes from Oh Pair, the quality and finishing are the same as shown in their advertisment. Based on my experience I recommende them for quality shoes buying.

Balenciagaa Speed Trainer

The fit and quality are perfect, and the comfort level is 10/10. I am satisfied with my purchase.

Amazing

I think these are best. I was scared before buying but it is truly amazing u can't tell either it's real or fake.100% satisfactory. Also arrived in 3 days.

Strong & nicely shaped & one can wear on any dress including suits

Strong & nicely shaped & one can wear on any dress including suits

I got a small size; it's my mistake to choose the size. I'm also too lazy to fill out the form for an exchange, and I haven't worn it yet.